ITC Federal plays a critical role in enabling millions of people to receive immigration benefits.
We support this vital and important mission by providing eligibility and pre-adjudication support services to the Department of Homeland Security (DHS). We assist in processing applications through numerous stages, from receipt to data entry to file creation. We understand that every application and every file is a person, and the people we are working for may be trying to reunite with their families, flee from political persecution, have been displaced by war, or simply striving to complete the immigration process to become a citizen of the United States. Our employees touch the lives of thousands of people daily, and ITC is proud to support the DHS mission by providing these critical services.
At ITC, we deliver Adjudication Services to ensure program success for agencies to achieve their mission objectives. Our services span business processes, including application processing, records management, and mailroom operations. We also deliver paper and electronic application process solutions to agencies and employ comprehensive quality management approaches to meet performance standards and timelines to prevent backlogs. We provide support services across multiple service areas, including: